Monday, 17 March 2014

Problem Solving and Negotiating

Problem Solving and Negotiating 


Last year I was fortunate enough to take part in Leicester University's student abroad scheme with their partner institution out in Australia, La Trobe university. This demonstrated its own difficulties, adapting to a new culture thousands of miles away from the safety net of friends and family forces one to develop skills to overcome these challenges. However I believe one of the most beneficial obstacles I faced was in the form of a negotiation competition. This presented me with a fantastic way to gain valuable legal experience and help improve skills that could be advantageous in any work place, principally problem solving, team work, and analytical skills.
A day before me and my partner were due to appear in front of the judging panel I was given the scenario information including the specific party we were being asked to represent. It involved a negotiation between a restaurant owner, and two rival businesses. One of which was run by an ex-employee who had previously signed a non-compete clause and the other who had allegedly stolen intellectual property. Together with my team mate, I had to go negotiate with 2 other teams in front of a judging panel in order to get the best settlement for my client. The task was complicated by a limited time in which to come to an agreement and the competing interests of each party. Over the course of the next hour I managed to negotiate a mutually beneficial agreement that allowed one party to conduct business outside the immediate area and therefore not break the non-compete clause while agreeing to pay a small fee in order to compensate the other restaurant for the expenses needed to modify their brand. My team eventually placed third overall in the competition and top among the three other teams in our subgroup. I believe this experience has greatly improved my problem solving skills. By trying to involve the other parties as much as possible and encourage the communication of everyone's grievances from the beginning I fostered an environment whereby everyone was more open to producing a solution. Furthermore I learn the benefit of trying to instigate a non-argumentative environment was trying to solve a disagreement. Such a mentality will only lead to parties creating immovable stances as a result of the animosity they feel for each other. I feel that my experiences in dispute resolution will help to promote problem solving within a team, something that is vital in any business orientated scenario. In the future I believe that by being more organised I could help the team adapt better to problems with a limited time period. Additionally, good organisation can help to order one's thoughts more effectively and therefore one has a greater chance to find a solution that benefits all parties rather than a compromise whereby all parties have to loose out. Since conducting the negotiation competition over a year ago I have found the skills I have developed as a result becoming increasingly useful. I have recently joined a company called HousingAnywhere where I have to try and sell a housing platform to the university, while I have not had much success yet I believe my problem solving, and negotiating skills have come in useful when talking to those authority about the scheme.